- Returns and refunds
- Domestic shipping and payment methods
- Terms and conditions
- Size charts
- Rental services
- International orders
Placing an order
Just use the webshop. It's the easiest way for both you and us. Our web shop will automatically detect your Country by your IP-address. Every product we stock is available in the online store.
We do not offer wholesale at this time.
If you are unable to access out online store or feel uncomfortable using it, feel free to send your order to us by e-mail. Write your address details and list the products, colours & sizes you want and send them to email@example.com. If your e-mail arrives before 4 pm GMT +2, your order should be processed within the hour.
Shipping and tracking
You'll find that our shipping prices are reasonable and the rates are fixed (rates are shown in shopping cart), no matter how big the order. In reality the shipping is more expensive than what you'll be paying, but we'll make up the difference.
Approximate delivery times (weekends and holidays are excluded):
- Nordic countries: 2-6 work days
- Sweden: 2-6 work days via Posti / DHL Servicepoint
- Rest of Europe: 2-6 work days
- Rest of the world: 7-30 days
To see shipping costs, choose your country from the drop-down menu above.
We use UPS for most of the European deliveries (EU, Norway, Switzerland, Andorra, San Marino, Liechtenstein), DHL Servicepoint for Swedish parcels and Posti the Finnish national post office, and their International Priority service for the rest of the world.
We accept payment via PayPal and Solinor Payment Highway (Visa and Mastercard). At the moment we offer Payson and Svea Invoice for Swedish clientele.
Prices and taxes
Prices are affected by whether or not you order inside the European Union (outside the EU you don't pay VAT).
In Finland, like most other countries in EU, we have VAT, Value Added Tax. It is nominally 24 %, but due to the funny way it's calculated, this actually makes it some 19 % of the price.
The simplest way to figure this out is simply to use the drop-down menu above and you'll see all prices and shipping as you get them.
(EU residents might think they pay more, but that's not the case - if you order outside the EU, you will usually have to pay local VAT and whatever customs duties your country might charge.)
We do not deliver abroad following items: Gun replicas, deactivated guns, gun parts, magazines, deactivated grenades. We know this sucks, but the Itella, UPS and all other companies will not carry them, because there are RULES. There is precious little we can do about it..